Everyone

A page will not load, or a save did not finish

Troubleshooting · Reviewed 1 November 2026 · TaleemLink product & support team

A connection problem does not always tell you whether a submission was saved. Check before repeating a write.

Step by step

1. Check your internet connection and that you are using your organisation’s correct website.
2. For a reading page, refresh once. Do not repeatedly submit a save or publish form.
3. If a save did not finish, reopen the relevant history or task list when access returns and look for the record before sending it again.
4. If the application shows a branded error page, retain its request reference and time. Do not share technical logs or passwords in public.
5. If the problem continues, contact your school administrator. Use the school’s known out-of-band contact when the website itself is unavailable.

Expected outcome

You avoid duplicate submissions and collect useful, minimal information for support.