Everyone
Understand staff and parent accounts
Planned live-service policy · Reviewed 1 November 2026 · TaleemLink product & support team
An organisation is one client with one or more schools. The account arrangements below describe the planned live service, not a working switching feature today.
Step by step
- If you are staff, use the professional account issued for your organisation. You can hold several duties or work at several of that organisation’s schools once approved.
- If you work for an unrelated organisation, use a separate professional account for that client.
- If you are also a parent, use a separate personal parent account rather than your staff account.
- A parent can accept invitations from unrelated organisations using one personal account. Each organisation must independently approve the relevant child relationships.
- When the switching feature is released, check the organisation, school and child or staff duty before acting. The current demo does not yet provide this switcher.
Expected outcome
You understand why professional and personal access are separated.

Availability & important notes
Invitation and organisation-aware sign-in screens are still in development. Matching email addresses do not automatically join or merge accounts.
Still need help?
Start with your school administrator for account access or school records. Use the school’s known contact if the site is unavailable. Never share your password.
How to get support →